Revised August 13, 2014
Who We Are:
This web site is operated by or on behalf of AMX, LLC (“referred to as “AMX”, “we”, “our” and “us”). AMX’s registered address is:
3000 Research Drive
Richardson TX 75082, USA
Collecting and Using Your Personal Information:
We collect the personal information that you provide to us, as well as information automatically collected when you interact with this website, such as cookies, analytics tracking pixels, browser version, IP address and the presence of , which help us evaluate the performance of our website and provide you with a better user experience.
AMX may use your personal information that you provide to us in the following ways:
- Obtain your name and contact information for purposes of communicating with you and identifying you as a user of the web site.
- Verify your age as older than 13.
- Verify your age as older than 18 or that you have obtained your parent’s or guardian’s permission to use the web site.
- Send you a catalogue.
- Send you communications upon your request.
- Allow you to participate in a promotion or other web site feature.
- Customize and/or personalize your communications and shopping experience with AMX.
- Better respond to your customer concerns and complaints.
- Receive and respond to customer service/support requests.
- Keep you informed of AMX’s upcoming product releases unless you otherwise opt out of such messages.
- Verify what type of AMX customer you are (e.g., Customer, Dealer, Distributor, etc.)
AMX may use your personal information that you provide to us in the process of making a purchase in the following ways:
- Confirm your use of a valid credit card (or other authorized methods of payment).
- Process your payment via a credit card (or other authorized methods of payment).
- Send you the products (or provide you the services) that you purchased.
We may also disclose your personal information to our affiliates, third party service providers, dealers or distributors in order to fulfill your product/service orders.
AMX also gathers non-descriptive, non-personal information about how many visitors use our website. AMX does not collect any personal information about you in this instance but AMX may collect information that a user has visited the website for statistical analysis of the public’s use of our website.
Unsubscribing, Removing or Modifying Your Information:
AMX appreciates that you may change your mind about our use of your personal information in the future. AMX offers several ways you can inform us about your privacy preferences:
- All email messages and newsletters will provide a description on how you can ask us to stop sending you messages and newsletters.
- At any time, you can send us an email at the address provided below.
- At any time, you can call our customer service number and request that you would like to change your marketing preferences.
- To modify or delete entirely the information you have provided during registration or to modify your marketing and promotional communication choices, please login and update your profile.
Please note that if you have unsubscribed from our communications to you, due to our internal processing requirements, you may receive communications already in production. If you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
Unsubscribing, modifying or removing your personal information may affect our ability to provide you with (or affect your ability to avail of) AMX goods or services.
We self-certify compliance with
US-EU Safe Harbor Privacy Statement
AMX is strongly committed to protecting the privacy of those who entrust us with their personal information. Our employees, and all those who do business with us, trust and expect that we will protect their personal information in accordance with the promises we make. In furtherance of our commitment, we comply with the U.S.-European Union Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. We have certified that we adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification, please visit http://www.export.gov/safeharbor/.
Disclosure and Sharing Your Personal Information:
Protecting Your Information:
AMX engages the use of numerous technological security measures to preserve the security of your information, including without limitation, encryption technologies and authentication tools. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have a need to access your personal information for purposes of managing our website and providing you information as you have requested. All orders are placed through a secure server. Please be aware that no electronic data transmission over the internet can be 100% secure.
Transferring Your Information Overseas:
If you are located outside of the United States, AMX may transfer your information to AMX’s affiliates under the same control as AMX, to other service providers or distributors outside of your country or territory. AMX manages its website from the United States. AMX acknowledges that the data protection laws and other laws of the United States may not be as comprehensive as those of your country or territory and AMX will take steps to ensure that your privacy rights are respected. AMX agrees to take the following actions on your behalf: have specific security measures in place to adequately protect your information, AMX will require its United States-based affiliates to sign a contract guaranteeing the safeguard of your personal information and set forth the specific requirements the United States-based affiliate must maintain and monitor ongoing compliance with the defined security measures.
We respect the privacy of children. Our website is not designed to attract an audience younger than 13. We do not knowingly collect personal information from children under 13. Please contact us using the contact details below if you believe we may have collected information from your child, and we will work to delete it.
Your California Privacy Rights:
Under California laws, California residents can request information from AMX whether AMX has disclosed a person’s personal information to any third parties for the third parties' direct marketing purposes. AMX will not sell or share your personal information with non-AMX companies for their direct marketing purposes without your consent. California residents desiring to request further information about our compliance with these laws or have questions or concerns about our privacy practices and policies are welcome to contact us using the contact information below.
Obtaining a Copy of or Updating Your Personal Information:
You can write AMX at any time to obtain the personal information AMX possesses about you or modify any personal information AMX retains that is incorrect. Please let us know what information you would like to receive from us or what information is incorrect and we will respond to you. Your request should include your name and proof of your identity.
Questions and Feedback:
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Notice and Contact Information:
For questions or concerns, please email us or contact us at:
AMX, LLC 3000 Research Drive
Richardson TX 75082